We are located in Garfield Heights at 5151  Turney Road with easy access from I-480.
Location
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Bartels Pet Clinic was established in 1992 by Dr. Harry Bartels.  At that time, Dr.
Bartels had two other clinics in Brecksville and Parma, Ohio.  He wanted to bring to
Garfield Heights the superb veterinary care that he already provided in these other
cities.  In 1993 Dr. Terri Slezak joined the practice.  In 2000 Dr. Bartels retired and
sold the practice to Dr. Richard Thompson.  Prior to this, Dr. Thompson had been
practicing for 8 years  in Avon Lake, Ohio.  In 2002 we changed our name to The
Family Pet Clinic.
This is The Family Pet Clinic located at 5151
Turney Road in Garfield Heights, Ohio. We
specialize in small animal medicine and take
care of mostly dogs and cats.  We also treat
rabbits, ferrets, hamsters, gerbils, rats, and
small birds such as parakeets and cockatiels.
We also welcome exotics such as hedgehogs,
snakes, turtles, and iguanas.  In making this web
page we hope to tell you a little about our clinic
and staff, and keep you informed on health care
issues that pertain to your pet.
Hours
History
Hours are by appointment:
Monday, Wednesday, Thursday
8:00 a.m. to 7:00 p.m.

Tuesday and Friday
8:00 a.m. to 5:00 p.m.

Saturday
8:00 a.m. to 4:00 p.m.
At The Family Pet Clinic, we want to help keep your pet in the best health possible.  
With our full-service facility, we provide caring top quality treatment to ensure that
good health.  Being a full-service facility means a preventive approach in maintaining
your pet's health.  We provide preventive medical treatment and consultation, routine
checkups, surgical procedures, radiographs (x-rays), and lab analysis.  You are invited
and encouraged to be an active partner in the maintenance of your pet's health care.  
We are always happy to provide you with the most current health information relevant
to your pet's health care needs.  The professional staff at The Family Pet Clinic
continues to maintain the highest, state-of-the-art professional standards in
technological procedures and preventive/curative medicine.
Ask Us about The Invisible Fence!
Financing Options
Contact Information
Clinic Philosophy
Payment Policy
Phone:    216-662-1770
Fax:         216-662-1766
E-mail: You can email me (Karen) regarding anything pertaining to this website:.   
webmaster@thefamilypetclinic.com
If you have any questions, comments or recommendations regarding this website, please
use this contact form:   
click here.   
If you have a problem or question regarding your pet or to speak with one of our
staff, or to make an appointment, please phone us at 216-662-1770
Now Available at The Family Pet Clinic - Home Again Microchips
The Family Pet Clinic accepts checks, Mastercard, Visa, Discover, CareCredit and cash for
payment.

An estimate will be given at time of recommended treatments, procedures or prescription of
medication.  A copy of the estimate will be offered to be sent home and another copy will remain
in the pet's file.  The Family Pet Clinic does not offer payment plans for treatments, procedures
or prescriptions.  In special situations, a client manager may set up a series of held-checks or
automatic debit/credit card payments.  There are specific requirements for these situations.
A minimum deposit  of 50% is required for all hospitalized cases at time of admission.
A minimum of $350.00 is required at admission for cases to be seen by a visiting specialist.

The Family Pet Clinic strives to offer your pet the best veterinary care.  Please inform us of any
cost concerns and we will help you set up the most appropriate payment method available.


Returned prescriptions that have been opened will receive a 50% credit on your account.  
Returned prescriptions that are unopened will receive full credit on your account.  It is not the
policy of The Family Pet Clinic to reuse prescriptions whether they are opened or not.
To speed up your registration process you can now  download and print our welcome sheet to fill
out and bring to your appointment.
 Click here to download
You need Java to see this applet.
Return Policy
Please help us to help you.  Take our online survey and let us know
how we are doing.  After a visit to our clinic,
fill out the survey and help us improve
our service to you and your pet.

Click here to take our Survey
Clinic Staff- Meet the staff at The Family Pet Clinic.
Our Services- Our clinic provides a variety of services for your pet.
Online Prescription refills-  Clients can now request prescription refill online.
Pet Health Information - Helpful articles on pet health care
Holiday Pet Tips-  Helpful hints to safeguard your pet during the holidays.
Common ailments and emergency situations -  Advice on common ailments and emergency
situations.
Puppy Plans- Overview of discounted health plans for your puppy.  Please phone the clinic
for prices.
Kitten Plans- Overview of discounted health plans for your kitten.   Please phone the clinic
for prices.
A dozen reasons to call your vet- Tips on how to tell if your pet needs to see a doctor.
Cute Client Pet Pictures- See our client's pet pictures.
Cute Client Pet Pictures 2- More adorable client pet pictures
Police Dog Page- Pictures of the K-9 Police Officers who are clients.
Pet Memorial Page- Pictures of pets who are gone but not forgotten.
Helpful Links- Links to pet information sites, client home pages, rescue organizations and
other links.
Kids' Page- A page for kids to download pictures to color, word searches and other  
activities.
Pet Insurance
Index of Other Pages
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THE FAMILY PET CLINIC
Garfield Heights, Ohio
"You and your pet's extended family"
You can apply  for a CareCredit Card online or at our clinic.  This card can be used at
participating Veterinarians, Doctors, Dentists and other medical facilities.  They have 3, 6, and
12 month payment plans at no interest.   
Click here to apply now online