THE FAMILY PET CLINIC
Garfield Heights, Ohio
"You and your pet's extended family"
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Clinic Philosophy
At The Family Pet Clinic, we want to help keep your pet in the best health possible.  With our full-
service facility, we provide caring top quality treatment to ensure that good health.  Being a full-
service facility means a preventive approach in maintaining your pet's health.  We provide
preventive medical treatment and consultation, routine checkups, surgical procedures,
radiographs (x-rays), and lab analysis.
You are invited and encouraged to be an active partner in the maintenance of your pet's health
care.  We are always happy to provide you with the most current health information relevant to
your pet's health care needs.  The professional staff at The Family Pet Clinic continues to
maintain the highest, state-of-the-art professional standards in technological procedures and
preventive/curative medicine.
History
Bartels Pet Clinic was established in 1992 by Dr. Harry Bartels.  At that time, Dr. Bartels had
two other clinics in Brecksville and Parma, Ohio.  He wanted to bring to Garfield Heights the
superb veterinary care that he already provided in these other cities.
In 1993 Dr. Terri Slezak joined the practice.
In 2000 Dr. Bartels retired and sold the practice to Dr. Richard Thompson.  Prior to this, Dr.
Thompson had been practicing for 8 years  in Avon Lake, Ohio.
In 2002 we changed our name to The Family Pet Clinic.
Location
We are located in Garfield Heights at 5151  Turney Road with easy access from I-480.
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Hours
Hours are by appointment:
Monday, Wednesday, Thursday
8:00 a.m. to 7:00 p.m.

Tuesday and Friday
8:00 a.m. to 5:00 p.m.

Saturday
8:00 a.m. to 4:00 p.m.
Contact Information
Phone:    216-662-1770
Fax:         216-662-1766
E-mail: You can email me (Karen) regarding anything pertaining to this website:.   
webmaster@thefamilypetclinic.com
If you have any questions, comments or recommendations regarding this website, please use this
contact form:   
click here.   
If you have a problem or question regarding your pet or to speak with one of our staff, or to make
an appointment, please phone us at 216-662-1770
To speed up your registration process you can now  download and print our welcome sheet to fill out and bring
to your appointment.
 Click here to download
You can apply  for a CareCredit Card online or at our clinic.  This card can be used at participating
Veterinarians, Doctors, Dentists and other medical facilities.  They have 3, 6, and 12 month payment plans at
no interest.   
Click here to apply now online
Index of Other Pages
Clinic Staff- Meet the staff at The Family Pet Clinic.
Our Services- Our clinic provides a variety of services for your pet.
Online Prescription refills-  Clients can now request prescription refill online.
Pet Health Information - Helpful articles on pet health care
Holiday Pet Tips-  Helpful hints to safeguard your pet during the holidays.
Common ailments and emergency situations -  Advice on common ailments and emergency situations.
Puppy Plans- Overview of discounted health plans for your puppy.  Please phone the clinic for prices.
Kitten Plans- Overview of discounted health plans for your kitten.   Please phone the clinic for prices.
A dozen reasons to call your vet- Tips on how to tell if your pet needs to see a doctor.
Cute Client Pet Pictures- See our client's pet pictures.
Cute Client Pet Pictures 2- More adorable client pet pictures
Police Dog Page- Pictures of the K-9 Police Officers who are clients.
Pet Memorial Page- Pictures of pets who are gone but not forgotten.
Helpful Links- Links to pet information sites, client home pages, rescue organizations and other links.
Kids' Page- A page for kids to download pictures to color, word searches and other  activities.
Please help us to help you.  Take our online survey and let us know
how we are doing.  After a visit to our clinic,
fill out the survey and help us improve
our service to you and your pet.

Click here to take our Survey
Now Available at The Family Pet Clinic - Home Again Microchips
Ask Us about The Invisible Fence!
This is The Family Pet Clinic located at 5151
Turney Road in Garfield Heights, Ohio. We
specialize in small animal medicine and take
care of mostly dogs and cats.  We also treat
rabbits, ferrets, hamsters, gerbils, rats, and
small birds such as parakeets and cockatiels.
We also welcome exotics such as hedgehogs,
snakes, turtles, and iguanas.  In making this web
page we hope to tell you a little about our clinic
and staff, and keep you informed on health care
issues that pertain to your pet.
Financing Options
Payment Policy
The Family Pet Clinic accepts checks, Mastercard, Visa, Discover, CareCredit and cash for payment.

An estimate will be given at time of recommended treatments, procedures or prescription of medication.  A
copy of the estimate will be offered to be sent home and another copy will remain in the pet's file.
The Family Pet Clinic does not offer payment plans for treatments, procedures or prescriptions.  In special
situations, a client manager may set up a series of held-checks or automatic debit/credit card payments.  
There are specific requirements for these situations.
A minimum deposit  of 50% is required for all hospitalized cases at time of admission.
A minimum of $350.00 is required at admission for cases to be seen by a visiting specialist.

The Family Pet Clinic strives to offer your pet the best veterinary care.  Please inform us of any cost
concerns and we will help you set up the most appropriate payment method available.


Returned prescriptions that have been opened will receive a 50% credit on your account.  Returned
prescriptions that are unopened will receive full credit on your account.  It is not the policy of The Family Pet
Clinic to reuse prescriptions whether they are opened or not.
Return Policy
Pet Insurance
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